Legal
Legal Center
Every Neurastick policy and document in one place, written in plain English. Last reviewed August 2026.
Privacy Policy
What we collect to ship an order, what we never collect, retention periods and your access, export and deletion rights.
Cookie Policy
First-party essential cookies plus optional analytics. No advertising or cross-site tracking, and preferences you can change any time.
Terms of Service
Purchase terms, open-weight model licences, acceptable use and limitation of liability.
Sales Policy
All sales are final — no returns or refunds — plus the 12-month trade-up credit toward a higher Neurastick tier.
Shipping Policy
United States only, shipped from Austin, Texas. Delivery takes 7 days with tracking on every order.
Accessibility Statement
Our WCAG 2.1 AA commitment, known limitations and how to report an accessibility barrier.
Company & contact
Neurastick, Austin, Texas, United States. Legal, privacy and data requests: hello@neurastick.com. We reply within one business day. Neurastick packages open-weight AI models under their published licences and is not affiliated with or endorsed by their makers.